Faq

Frequently Asked Questions (FAQ)

What personal information does Cashfive collect?

Cashfive collects the information you provide when buying or selling items — name, address, email, and IP address — in order to process transactions and improve the service. Data is also collected automatically when you browse the site (Privacy policy)

How is my personal data used?

The information is used to finalize transactions, provide customer support, communicate updates, and comply with legal obligations. With your consent, Cashfive may send marketing communications.Privacy policy)

Can I modify or delete my data?

Yes. You can request access to, correction of, or deletion of your data by contacting Cashfive customer service. Withdrawing your consent does not affect the legality of any processing already carried out.Privacy policy)

What is the refund policy?

Refunds and returns are processed according to the Refund Policy. If an item is eligible for a refund, the procedure and conditions must be followed as outlined in this policy.

What are my rights regarding my data?

You have the right to access, update, correct, delete, or object to the processing of your data. You can also lodge a complaint with the data protection authority if necessary.Privacy policy)

What are the terms of use for the Cashfive website?

By using the site, you agree to the Terms of Use, including the privacy policy, responsible use of the site and all terms of access and service.

Can Cashfive change its services or terms and conditions?

Yes. Cashfive reserves the right to update or modify its services, prices, and terms at any time. Continued use of the site implies acceptance of these modifications.Terms of Use)

What legal protections does Cashfive provide?

The Legal Notice details content ownership, limitations of liability, and intellectual property rights. All site content and data are protected and belong to Cashfive unless otherwise indicated.

What happens if I click on an external link?

Links to third-party sites are provided for your convenience. Cashfive is not responsible for the privacy or content of external sites. Please consult their own privacy policies.Legal notice)

Who should I contact with any questions about policies?

For any questions regarding privacy, refunds, terms and conditions, or other policies, contact Cashfive at info@cashfive.ch or via the contact details on the website.